A managed quote desk for large forwarders
Laneworks Enterprise runs the quote desk for forwarders with several branches and a pricing team: shipper tenders priced lane by lane in hours instead of days, every quote request from every branch priced from your own rates in minutes, rate requests to your agents written for custom quotes, and quotes checked so none goes out below your own rates. Our team sets it up and keeps your rates current.
Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.
What's included
- Tenders priced in hours. Forward a shipper's tender spreadsheet and every lane comes back priced from your rates, in the shipper's own workbook: freight, origin and destination charges, total, validity and the rate each price came from. Lanes your rates don't cover are marked, with the rate request to your agents written and ready to send, and the annual value of the tender at the stated volumes. See a 28-lane sample
- No quote below your own rates. Every line is priced from your current rates with every charge on your sheet, so missed surcharges and expired rates stop leaking margin. Our free margin check shows what it's been costing you: send 50 quotes your team sent last month with the rates used, and we show every line priced below your rates or missing a charge.
- Every quote inbox, every branch. Requests by email and website form are read, priced line by line from your rates and drafted in your company's name with a PDF quotation, usually within minutes, day and night.
- Custom quotes, sourced. Lanes, DG and charges your rates don't cover get rate requests to your own carriers and agents, written and ready to send in one click. Forward the agent's reply and the waiting quote is priced automatically.
- Auto-reply where you choose. Requests priced entirely from your rates, with nothing flagged and under the limits you set, can go straight to the customer from your own mailbox. Everything else comes to your team to check.
- Follow-up and win tracking. Every morning your team gets the quotes nobody has answered, with the follow-up already written and Won / Lost buttons, so win rate is measured, not guessed.
- Your rates kept current for you. Carrier notices and new sheets are applied by email with a summary of every change; our team reviews your rates every week and flags expiring lanes.
- A named account manager and a monthly results review: quotes priced, minutes to reply, after-hours requests caught, busiest lanes, jobs won and win rate, for each branch.
What it's worth
An example, using your own numbers in the demo: a team handling 2,000 quote requests a month at 20 minutes each spends about 670 hours a month quoting. At a fully loaded A$45 an hour, that's around A$30,000 a month. A 200-lane tender that takes a pricing analyst three days is priced the same afternoon. And every under-priced line recovered goes straight to margin. Laneworks Enterprise is priced well below what it gives back. Run it with your numbers
Design partners
We take on at most three design partners per country: forwarders large enough that their way of quoting shapes how Laneworks is built.
- One workflow built with you. Your tender format, your branch routing, your approval rules or your agent network: we build it around how your team already works.
- Your price locked for 24 months. The Enterprise price agreed at the start stays fixed for two years.
- Direct input on what comes next. A working session each quarter with the people building it.
- In return, once results are measured against the targets we agree, a named case study with those results.
Ask about a design partner place · Work out the return first
How the pilot works
- Week 0, setup. We load your rates (Excel sheets or exports from your rate system), your agents and your quote templates, and connect one branch or desk.
- Weeks 1 to 4, live. Real quote requests are priced and drafted for your team. Nothing reaches a customer unless your team sends it.
- Agreed targets, measured. Before we start, we agree what success means: for example the share of standard requests drafted ready to send, and minutes from request to draft. We report against them every week.
- Decision. At day 30 you see the results and decide. The pilot fee is credited against setup if you continue.
Pricing
- Tender Desk, pay per job: send a tender and your rates, get it back priced within one working day. First one free, then A$950 per tender up to 300 lanes. No subscription. How it works
- Margin check: free. Send 50 quotes from last month with the rates used and see every line that went out below your own rates. See a sample
- Accuracy test on your own requests: free. Send 20 recent quote requests and the rate sheet used, and get back what Laneworks would have quoted or flagged for each. See the public benchmark
- Pilot: A$4,500 for 30 days, one branch or desk, credited against setup.
- Operations, for forwarders with 50 to 250 staff or several quoting desks: from A$7,500 (US$5,000 / £3,900) a month. Every quoting inbox, your rates kept current by our team, a named account manager and a monthly value report. Unlimited users. Above 1,500 quote requests a month, A$3,000 for each extra 1,000.
- Network, for multi-branch and multi-country forwarders: from A$30,000 (US$20,000 / £15,500) a month, priced on branches and shipment volume.
- Setup: from A$7,500, covering rate loading, agent directory, templates, branch routing and team training.
Prices exclude GST. For smaller teams, see standard pricing.
Data and security
Quote emails are read only to price them, never used to train AI models, and your data is deleted within 30 days after you leave. Nothing is sent to your customers unless you send it or switch on auto-reply. Our security overview, questionnaire answers and data processing terms are available on request. AI governance · Data & security · How a quote is priced
Book a demo
In 30 minutes we'll price some of your own recent quote requests live, from your rates, and walk through what a pilot would look like for your team.
Book a 30-minute demo
Or email rehan@getlaneworks.com.
Questions
Who is Enterprise for?
Forwarders with several branches or a dedicated pricing team, typically handling 500 or more quote requests a month across air, sea and road.
Do we need to change our TMS or CargoWise?
No. Laneworks works by email next to CargoWise or any other system. Nothing to install or migrate.
Does it make up prices?
No. The AI reads the request; fixed rules price every line from your own rates, and anything that can't be priced is flagged for your team. Every line names the rate it came from.
How long does setup take?
Usually under a week for the first branch, depending on how your rates are kept.
Can we start with one branch?
Yes. Most pilots start with one branch or desk, then extend to the rest.
Try it on one of today's requests
Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.
Forward a quote request
Related: Freight quoting software · Best freight quoting software 2026 · Freight quote FAQ · Freight calculator