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Practical notes on quoting for owners and ops managers of small freight forwarders and customs brokers. No hype, no vendor comparisons, sources linked where a number is claimed.

Free tool: the freight calculator for chargeable weight, CBM and LCL W/M.

How to price an FCL quote, step by step (with a worked example)

Nine steps from buy rate to margin, and a full 40HC Ningbo to Melbourne example.

Freight quote request checklist: the 12 details you need to price it

What each detail changes, and a copy-paste reply for the ones customers leave out.

Freight quoting KPIs: the five numbers every small forwarder should track

Response time, quotes per person, win rate, margin per quote and quote accuracy: how to measure each from a simple log and what to fix first.

LCL vs FCL: when to quote which, and how to show both

The break-even volume, the costs the ocean rate hides, a worked example, and how to quote both options so the customer can choose.

Ocean freight surcharges explained: what goes in your FCL and LCL quotes

BAF, LSS, CAF, PSS, GRI, THC, ISPS and Australian terminal charges, and how to show them so customers aren't surprised.

Freight quote validity: how long a quote should stay valid, and what to write

Typical validity for sea and air, the wording to use, and what to do when a quote expires.

An air freight quote template, line by line

Chargeable weight, airline rate and surcharges, origin and destination charges, customs, delivery, validity and exclusions, with a template to copy.

Following up freight quotes: how to win more of the ones you send

When to follow up, what to say, a follow-up template, asking why you lost, and tracking your quote win rate.

Drayage quote checklist: the lines that decide whether you make money

Base rate and fuel, chassis days, pre-pull and yard storage, waiting time, overweight and hazmat, port fees and per diem, with an example drayage section.

What a complete import quote to Canada includes

USD ocean freight to Vancouver, Montreal or Halifax, rail to Toronto, CBSA clearance under CARM, duty and 5% GST, and cartage, with two currency totals.

What a complete import quote to the US includes

Ocean freight to LA/Long Beach or New York, the ISF (10+2), customs entry and bond, duty and tariffs, MPF and HMF, and drayage, with a worked example.

What a complete import quote to the UK includes

Sea freight to Felixstowe or Southampton, the CDS declaration, duty, 20% import VAT and postponed VAT accounting, and haulage, with a worked example.

What a complete import quote to Singapore includes

Sea or air freight, terminal charges, the TradeNet permit and importer registration, 9% GST on CIF value, duty when it applies and local delivery.

Quoting dangerous goods: the questions to ask before you price

UN number, class and packing group, the SDS, packing and training, the DG declaration, carrier acceptance and surcharges, plus a checklist to paste into your reply.

How to set margins on freight quotes without losing the job

Buy and sell rates, markup versus margin with worked examples, per-line versus total margin, a dollar floor per shipment, and when to show an all-in price.

What a complete import quote to New Zealand includes

Sea freight to Auckland or Tauranga, the customs entry, the Customs and MPI goods levy, biosecurity checks, 15% GST and door delivery, with a worked example.

Quoting outside CargoWise: options for small forwarders in 2026

Spreadsheets and templates, rate-management tools and email-based AI drafting: what each is good at, where it breaks, and how to choose.

Freight quote automation: what it is and what to automate first

The five steps in every quote, why intake and assembly come before the rate lookup, how to measure it, and which decisions stay with a person.

AI for freight forwarders in 2026: what actually works today

Reading unstructured email, extracting packing lists and invoices, drafting quotes from your own rates, and what still needs a human.

How to calculate an LCL quote: W/M, minimums and destination CFS charges

The weight-or-measure rule, how minimums dominate small shipments, and two worked examples into Melbourne with sample rates.

Air freight chargeable weight: the volumetric rule and a worked example

The 6,000 divisor, where 167 kg per cbm comes from, checking the next rate break, and a full PVG to MEL quote.

Incoterms 2020 for forwarders: which charges belong in your quote

EXW, FCA, FOB, CFR, CIF, DAP and DDP from the forwarder's side: where your import quote starts and what to exclude.

How to structure a freight rate sheet your team (and software) can use

Seven tabs (FCL, LCL, air, local charges, door zones, customs, rules) and the columns that let anyone quote from it.

What goes into a customs brokerage quote in Australia

Brokerage, the ABF import processing charge, biosecurity charges and BICON, duty and import GST, with current published amounts.

Why quote response time decides who wins the freight (and how to get under an hour)

How importers actually buy freight, why the first complete reply sets the benchmark, and a practical process for replying within the hour.

How to answer freight quote requests faster (without hiring)

Where the minutes go in a small forwarder's quoting, a one-minute triage rule, what to template, what to automate, and when a draft beats a template.

What a complete FCL quote from China to Australia includes

The seven parts of an import quote, line by line, with a worked example: 1 x 40HC FOB Ningbo to Melbourne, door delivery to Dandenong South 3175.

CargoWise pricing in 2026: what Value Packs change for small forwarders

A sourced summary of the Value Packs change of 1 December 2025, how to think about cost per shipment, and why email-based quoting automation is the low-risk first step.

A freight quote reply template that customers actually read, and the six questions to ask when details are missing

A reusable reply structure, the six questions that cover most missing details, and tone tips that get quotes approved instead of queried.

See a draft on one of yours

Forward a real quote request to try@getlaneworks.com and a drafted reply comes back in about two minutes, priced from a sample tariff. Send your rate sheet and it uses your rates.

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