Laneworks reads the quote requests your customers send, prices them from your own rate sheet and drafts the reply. Your team checks it and clicks send.
Free trial run on your own emails. No call, no integration, no mailbox access.
Can you please quote 1 x 40HC FOB Ningbo to Melbourne, door delivery to Dandenong South 3175. Outdoor furniture, approx 9,800 kg / 62 cbm. Cargo ready 14 Nov. We'll need customs clearance too.
| Ocean freight 1 × 40HC | AUD 2,900.00 |
| Destination terminal & docs | AUD 780.00 |
| Door delivery, Dandenong South | AUD 560.00 |
| Customs clearance & BICON lodgement | AUD 180.00 |
| Total | AUD 4,420.00 |
The pilot runs alongside CargoWise or whatever you use today. Your team keeps working the way it does; the drafts just show up.
Set one Outlook or Gmail rule that forwards quote requests to your own Laneworks address, like quotes+yourco@getlaneworks.com. We never need your mailbox password.
Fill in our rate sheet template with your FCL, LCL, air, local charges and delivery zones. Every price comes from it, never from the AI.
Within minutes your ops team gets the extracted shipment, the priced quote and a reply ready to send. Anything missing comes back as questions to ask the customer.
It reads requests the way your customers write them: half the details in the subject, cartons in centimetres, Incoterms forgotten.
Per-container freight, terminal and docs, any quantity mix.
The greater of cubic metres or tonnes, with your minimums, worked out from carton sizes.
Actual versus volumetric at your factor, rounded the way your airline does.
Origin, freight and destination charges included or left out to match the terms.
Your cartage zones applied from the delivery address.
Clearance and BICON lodgement added when the customer asks for it.
Missing details come back as polite follow-up questions, not guesses.
Each shipment gets its own docket and quote.
You forward only the emails you choose. We never ask for passwords or connect to your email system.
The AI reads the email. The numbers come from your tariff, line by line, so every figure can be traced back to a rate you set.
Drafts go to your ops team, never to your customer. Nothing leaves your business without someone checking it.
Forwarded emails are kept only as long as the pilot needs them, then deleted. Your rate sheet is never shared or used for anyone else.
| Stage | What you get | Price (AUD, ex GST) |
|---|---|---|
| Trial run | We process 10 of your real quote emails and send back the drafted replies. | Free |
| Pilot, 60 days | All your quote requests drafted from your own rate sheet. Cancel anytime. | 1,500 / month |
| Standard | Quotes plus tracking replies once the pilot proves out. | 2,500 / month |
Guarantee: if the pilot doesn't save your team at least 5 hours a week by day 30, the second month is free.
The pilot works from email, so it runs alongside CargoWise or any other system without touching it. Pushing quotes straight into CargoWise is on the roadmap once the pilot proves the value.
Prices come from your rate sheet by fixed rules, not from the AI, and your team reviews every draft before it goes out. If a lane isn't in your rates, the draft says so instead of guessing.
If key details are missing, like container size, Incoterms or the delivery address, the draft is a reply asking the customer for exactly those details.
About an hour on your side: one forwarding rule and filling in the rate sheet template. We load it and check the first drafts with you.
Only Laneworks, for processing your quotes. Forwarded emails are deleted after 30 days, and your rates are never shared or used to price for anyone else.
Those are next. Quote requests come first because they eat the most hours and lose the most business when answered late.
Forward 10 recent quote requests to the address here, removing anything sensitive. You'll get the drafted quotes back within one business day, priced from a sample tariff or from your own rates if you send them.