Last updated 28 October 2026. Laneworks is a product of Tessaro Pty Ltd (ACN 697 269 846), Melbourne, Australia. This explains what we collect, why, and how to get it removed.
We contact freight forwarders and customs brokers using business email addresses they publish on their own websites, such as info@ or sales@. For each one we keep the company name, the address, the page where it was published, and the dates we emailed. We use this only to tell businesses about Laneworks. We don't buy lists or guess addresses.
If you forward quote requests for a trial or pilot, we use them only to draft your quotes. They're processed by our software and by Anthropic's AI service, which reads the email text. Anthropic doesn't use this data to train its models. We delete them, with the rest of your data, within 30 days after you stop using Laneworks, and your rate sheet is never shared or used for anyone else.
Our website uses Google Analytics to count page visits and see which pages are read, including the example quote pages we prepare for businesses we contact. It is set up without cookies: nothing is stored on your device, IP addresses are anonymised and advertising features are switched off. Google processes this data on our behalf under its data processing terms.
Email is handled by Microsoft 365, and our automated replies are sent through Resend. Our processing runs on servers we control. Some of these providers store data outside Australia, including in the United States.
For business contact details we rely on legitimate interests: telling businesses about a service relevant to their work. You can object at any time by unsubscribing.