ChatGPT for freight forwarders is good at the reading and writing around a quote: pulling the origin, destination, cargo and Incoterm out of a messy email, and drafting a polite reply. It is not built to set the price. It doesn't hold your current rates, it can get arithmetic and surcharges wrong without saying so, and it can't show which rate row a number came from. Laneworks uses AI only for the reading part and prices every line from your own rate sheet by fixed rules.
Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.
| General AI assistant | Laneworks | |
|---|---|---|
| Reads messy quote emails | Yes | Yes, including Excel and PDF attachments |
| Where prices come from | Whatever is in the chat, or a guess | Your rate sheet, by fixed rules |
| Shows the source of each line | No | Every line names its rate row |
| Missing lane, reefer or DG rate | May fill in a plausible number | Flagged for your team, never guessed |
| Works from your mailbox | Copy and paste each email | Forward the email, or connect the quote inbox |
| PDF quotation in your name | No | Yes, with every priced reply |
The language model reads the request and turns it into structured shipment details. From that point it is ordinary code: the lane is looked up on your sheet, local charges are added by Incoterm, delivery is priced by postcode and the totals are added up. If any input is missing or a rate isn't on the sheet, the draft asks the customer or flags your team. How a Laneworks price is set
We publish a benchmark: 22 typical quote requests (port codes, EXW pickups, LCL, air pallets, reefer, dangerous goods, Excel and PDF attachments) run against a sample rate sheet, with every total checked by hand. 14 were priced exactly, 6 were flagged for a rate or answered with questions instead of a guess, and 2 were correctly left alone. See the benchmark and download the workbook
Monthly price by quote volume, all users included. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. No per-quote fees, setup done for you. The trial needs no card, no call and no sign-up. Pricing
Only if it has your current rates and applies every rule correctly, and it can't show you where each figure came from. Use it to read and draft; take prices from your rate sheet.
It depends on your plan and settings. Business plans generally exclude your data from model training; consumer accounts may not unless you turn it off. Laneworks uses quote emails only to price them, never to train AI models, and deletes your data within 30 days after you leave.
You can, but the hard part isn't the AI: it's rate lookup, Incoterm charges, minimums, currencies, keeping the sheet current and flagging what isn't covered. That is the part Laneworks has already built and tested.
No. It drafts the routine quotes so your team checks and sends instead of building each one, and it hands them the unusual ones with the reason flagged.
Forward one real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes. No card, no call, no sign-up.
Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.
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