Freight quote email automation for forwarders

Freight quote email automation takes the slowest part of quoting, reading the email and building the reply, off your team. Forward requests by hand or set a rule to forward them automatically, and Laneworks drafts each reply from your rates.

Forward one real quote request See a sample draft

Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.

How it works

Forward the customer's quote request to your Laneworks address, attachments and all.
We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.

Automate as much or as little as you like

By hand: forward only the requests you want drafted.
Automatically: set an Outlook or Gmail rule on your quotes@ inbox. The setup guide covers Outlook, Microsoft 365, Gmail and Google Workspace.
Attachments included: packing lists and invoices in PDF, Excel, CSV or Word are read.
Human in control: drafts go to your team, never to your customer.

More background: what to automate first in freight quoting.

Pricing

Free trial on your own emails. Plans start at A$1,500 a month including 150 quote requests, with unlimited users; larger plans cover 500 and 1,500 requests a month. No per-quote or per-transaction fees, all prices ex GST, cancel any time with 7 days' notice.

Questions

Will it reply to my customers automatically?

Yes, if you switch on auto-reply. Fully priced quotes go straight to your customer from your own mailbox, usually within two minutes. Anything unusual comes to your team as a draft instead.

Can it handle several shipments in one email?

Yes. Each shipment is priced separately in the same reply.

What happens with emails that aren't quote requests?

They're recognised as not a quote request and no price is drafted.

Try it on one of today's requests

Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.

Forward a quote request