Freight forwarder sales automation

Freight forwarder sales automation for a small team isn't a CRM full of pipelines nobody updates. It's three things done every time: price each request fast, follow up the quotes nobody answered, and know which ones turned into jobs. Laneworks does all three by email, from your own rate sheet.

Forward one real quote request See a sample draft

Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.

The three parts

Quote fast: requests by email or your website form are priced from your rate sheet in about two minutes, with a PDF quotation.
Follow up: every morning the team gets one short email listing quotes sent two or more days ago with no reply, each with the follow-up already written and Won / Lost buttons.
Measure: a weekly report of quotes priced, minutes to reply, after-hours requests, jobs won and win rate.

How it works

Forward the customer's quote request to your Laneworks address, attachments and all.
We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.

Nothing is guessed

The AI only reads the request. Every price is set by fixed rules from your own rate sheet, every line names the row it came from, and anything that can't be priced (a lane or charge that isn't on your sheet, an expired rate, an unreadable attachment) is flagged for your team instead of filled in. How a Laneworks quote is priced

What Laneworks costs

Monthly price by quote volume, all users included. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. No per-quote fees, setup done for you. The trial needs no card, no call and no sign-up. Pricing

Questions

Do we need a CRM?

No. Laneworks works from your inbox and rate sheet. If you already have a CRM or CargoWise, it runs alongside them.

Does it send follow-ups without us?

No. Follow-ups are written for you and go out from your own mailbox when your team clicks send.

What does the weekly report show?

Quotes priced, median minutes to reply, after-hours requests, follow-ups sent, jobs won and your win rate.

How do we test it?

Forward one real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes. No card, no call, no sign-up.

Try it on one of today's requests

Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.

Forward a quote request