After-hours freight quotes

After-hours freight quotes are where many bookings are lost: a request lands at 9pm or on a Saturday, sits until the next working morning, and by then the shipper has a price from someone else. Laneworks prices those requests from your own rate sheet within minutes of arrival, so the first reply in the customer's inbox can be yours.

Forward one real quote request See a sample draft

Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.

Two ways to cover after hours

Drafts waiting in the morning: every overnight request is priced and waiting as a ready-to-send draft when the team logs on, so the first hour goes on sending, not typing.
Auto-reply: requests priced entirely from your sheet, with nothing flagged and under a value limit you set, go straight to the customer from your own mailbox. Everything else waits as a draft, and a copy of every sent reply comes to you.

Nothing is guessed

The AI only reads the request. Every price is set by fixed rules from your own rate sheet, every line names the row it came from, and anything that can't be priced (a lane or charge that isn't on your sheet, an expired rate, an unreadable attachment) is flagged for your team instead of filled in. How a Laneworks quote is priced

How it works

Forward the customer's quote request to your Laneworks address, attachments and all.
We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.

What else comes with it

A one-page PDF quotation in your company's name on every priced reply.
Your website's quote form handled the same way.
A daily list of quotes nobody has heard back on, with the follow-up already written.
A weekly report: quotes priced, minutes to reply, after-hours requests, jobs won.
A free rate sheet health check: expired rates, missing container sizes, missing charges.

What Laneworks costs

Monthly price by quote volume, all users included. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. No per-quote fees, setup done for you. The trial needs no card, no call and no sign-up. Pricing

Questions

Will customers know it was sent after hours?

They see a normal reply from your own address, threaded under their request, with your signature and PDF quotation.

What stops a wrong price going out at night?

Auto-reply only sends when every line is priced from your sheet and nothing is flagged; you set the value limit. Anything else waits for your team.

Can we turn auto-reply off at weekends?

Yes. Many teams start with drafts only and switch auto-reply on for after-hours once they've checked a few weeks of drafts.

How do we test it?

Forward one real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes. No card, no call, no sign-up.

Try it on one of today's requests

Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.

Forward a quote request