Your website quote form, answered in two minutes
Most forwarder websites have a quote form that lands in a shared inbox and waits until someone gets to it, often the next morning. By then the shipper has asked two other forwarders. Laneworks answers the form for you: the visitor gets a reply priced from your own rate sheet in about two minutes, from your own mailbox, day or night.
Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.
How it works
- Keep the form you already have (WordPress, Wix, Squarespace, Webflow, HubSpot, Jotform or any other). We change one setting: the form's notification email goes to your Laneworks address.
- Each submission is read like any quote request: origin, destination, cargo, Incoterm and dates, with the visitor's own address taken from the form.
- Fully priced requests go straight back to the visitor from your mailbox. Anything unusual, or a request the form left too vague to price, comes to your team as a ready-to-send draft, with the questions to ask already written.
- Your weekly report shows how many requests came from the website, how many were answered outside office hours, and the median time to reply.
Why the first reply matters
A shipper filling in a form on a Sunday night is usually filling in three. The one who answers first, with a real price, gets the conversation. Laneworks makes that you, without anyone watching the inbox.
How it works
- Forward the customer's quote request to your Laneworks address, attachments and all.
- We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
- We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
- Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.
Pricing
Included in every Laneworks plan, with setup done for you. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests; no per-quote fees. Pricing
Questions
Do we need a new form on our website?
No. Your existing form keeps working; only the address its notifications go to changes. We do the setup for you.
Who does the reply come from?
From your own mailbox and your own sign-off. The visitor never sees Laneworks.
What if someone submits rubbish or spam?
Only requests fully priced from your rates are answered automatically. Anything else waits for your team as a draft.
How do we test it?
Forward any form submission you've received to try@getlaneworks.com and see the priced reply in about two minutes.
Try it on one of today's requests
Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.
Forward a quote request
Related: Freight quoting software · Best freight quoting software 2026 · Freight quote FAQ · Freight calculator