Spot rate request automation for forwarders

Spot rate request automation means every customer request for a spot rate, by email or your website form, is read and priced from your own current rates without anyone typing a quote. Laneworks does it in about two minutes: it pulls the lane, cargo and Incoterm from the request, prices every line by fixed rules against your sheet, and writes the reply.

Forward one real quote request See a sample draft

Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.

How it works

Forward the customer's quote request to your Laneworks address, attachments and all.
We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.

Spot rates that change every week

Spot rates go stale fast, so the sheet behind the reply has to stay current. Forward a carrier's rate notice to your rates address and Laneworks updates your sheet for you, with a summary of what changed and one-click undo. Rates past their 'valid to' date are never quoted, and the weekly report lists what's about to expire.

What it won't do

It never invents a price: if a lane or charge isn't on your sheet, the request comes to your team as a draft with the gap marked.
It doesn't book space with carriers or replace your TMS; it answers the request.

What else comes with it

A one-page PDF quotation in your company's name on every priced reply.
Your website's quote form answered the same way, usually within two minutes.
A daily list of quotes nobody has heard back on, with the follow-up already written.
A weekly report: quotes answered, minutes to reply, after-hours replies, jobs won.
A free rate sheet health check: expired rates, missing container sizes, missing charges.

What Laneworks costs

Monthly price by quote volume, all users included. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. No per-quote fees, setup done for you. The trial needs no card, no call and no sign-up. Pricing

Questions

Can it quote rates we don't have on file?

No. Every price comes from your rate sheet. Anything it can't price from your rates comes to your team as a draft with the missing item marked, so you only handle the exceptions.

Does it handle FCL, LCL and air?

Yes: FCL by container size, LCL by weight or measure, air by chargeable weight, plus local charges, clearance and delivery zones.

How do we test it?

Forward a real spot rate request to try@getlaneworks.com. Attach your rate sheet to have it priced from your own rates.

Try it on one of today's requests

Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.

Forward a quote request