Freight quoting in Gmail and Google Workspace
Freight quoting in Gmail is the simplest Laneworks setup: forward a quote request from Gmail and the priced reply, written from your own rate sheet, comes back in about two minutes. With auto-reply switched on, fully priced quotes go straight to the customer from your own Google Workspace address, nights and weekends included.
Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.
How it works
- Forward the customer's quote request to your Laneworks address, attachments and all.
- We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
- We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
- Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.
Setting it up in Google Workspace
- Forwarding: forward by hand, or add a Gmail filter that forwards requests from your quotes@ address. Gmail asks you to confirm the forwarding address once.
- Auto-reply: your Workspace admin authorises Laneworks to send from the quoting mailbox only (one entry under domain-wide delegation, send permission only). Replies then come from your own address, threaded under the customer's email.
- Drafts first: until you're comfortable, every reply comes to your team as a draft to check and send.
What else comes with it
- A one-page PDF quotation in your company's name on every priced reply.
- Your website's quote form answered the same way, usually within two minutes.
- A daily list of quotes nobody has heard back on, with the follow-up already written.
- A weekly report: quotes answered, minutes to reply, after-hours replies, jobs won.
- A free rate sheet health check: expired rates, missing container sizes, missing charges.
What Laneworks costs
Monthly price by quote volume, all users included. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. No per-quote fees, setup done for you. The trial needs no card, no call and no sign-up. Pricing
Questions
Can Laneworks read our whole mailbox?
No. It only sees the emails you forward to it. For auto-reply it gets send permission on the quoting mailbox, nothing else.
Does it work with Gmail on a personal account?
Forwarding works from any Gmail account. Auto-reply from your own address needs Google Workspace.
How do we test it?
Forward one real quote request to try@getlaneworks.com. No card, no call, no sign-up.
Try it on one of today's requests
Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.
Forward a quote request
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