Automatic freight quote replies

Automatic freight quote replies mean your customer hears back in minutes, even at 10pm on a Sunday, while competitors are still asleep. Laneworks reads the request, prices it from your own rate sheet and, when everything is priced and nothing needs a human, sends the reply from your own mailbox.

Forward one real quote request See a sample draft

Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.

Replies that send themselves

Switch on auto-reply and a request that is fully priced from your rates, with nothing flagged, goes straight back to the customer from your own mailbox, usually within two minutes, nights and weekends included. A missing rate, a guessed detail or a quote above the limit you set comes to your team as a draft instead, and you get a copy of every reply sent.

What stays with your team

A lane or charge missing from your rate sheet: the draft names it instead of guessing.
Details that had to be assumed, like an Incoterm the customer didn't state.
Quotes above the limit you set, lanes you want to price by hand, and requests from your own staff.
Vague requests ("rate for a box?") get the right questions back, and you choose whether those go automatically too.

How it works

Forward the customer's quote request to your Laneworks address, attachments and all.
We read it: lane, cargo, weights and dimensions, Incoterm and delivery address are pulled out of the email and any packing list.
We price it by fixed rules against your own rate sheet. The AI never sets a price, and every line names the rate-sheet row it came from.
Sent for you, or checked by you. With auto-reply on, fully priced quotes go straight to your customer from your own mailbox, usually within two minutes, 24/7. Anything unusual comes to your team as a draft.

Pricing

Free trial on your own emails: forward one quote request to try@getlaneworks.com, or attach your rate sheet and it's priced from your own rates. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. Monthly plans by quote volume, no per-quote fees, cancel any time. Pricing

Questions

Will customers know it was automatic?

The reply comes from your own mailbox, in your format, with your sign-off. It reads like your team wrote it.

Can we turn it off?

Any time, by email. Everything then comes to your team as a ready-to-send draft.

What if a price is wrong?

Prices come from your sheet by fixed rules, so a wrong price means a wrong rate in the sheet. Fix it once and every later quote is right.

Try it on one of today's requests

Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.

Forward a quote request