An AI quoting agent for freight forwarders should do one job end to end: take the customer's quote request and send back a correct, priced reply. Laneworks reads the email and attachments with AI, prices by fixed rules from your own rate sheet (the AI never sets a price), and replies in about two minutes.
Free trial: forward a request to try@getlaneworks.com and the draft comes back in about two minutes. No sign-up, no call.
Switch on auto-reply and a request that is fully priced from your rates, with nothing flagged, goes straight back to the customer from your own mailbox, usually within two minutes, nights and weekends included. A missing rate, a guessed detail or a quote above the limit you set comes to your team as a draft instead, and you get a copy of every reply sent.
Language models are good at reading messy emails and bad at arithmetic you can audit. So Laneworks splits the job: AI reads the lane, cargo, weights, Incoterm and delivery address; fixed rules price it from your sheet; every line names the row it came from.
Free trial on your own emails: forward one quote request to try@getlaneworks.com, or attach your rate sheet and it's priced from your own rates. Plans start at A$1,500 a month (about US$980 or £780) including 150 quote requests. Monthly plans by quote volume, no per-quote fees, cancel any time. Pricing
No. It works in email, where quote requests already arrive. There's nothing for your customers or team to log in to.
The email body plus PDF, Excel, CSV and Word attachments such as packing lists and commercial invoices.
FCL, LCL and air, origin and destination charges by Incoterm, door delivery by postcode zone and customs clearance.
Forward a real quote request to try@getlaneworks.com. The priced draft comes back in about two minutes.
Related: Freight quoting software · Best freight quoting software 2026 · Freight quote FAQ · Freight calculator