All questions

What is included in a door-to-door freight quote?

A door-to-door quote covers pickup at origin, origin charges and export clearance, the main freight, destination charges, import clearance and delivery to the consignee's address.

The Incoterm decides which of those the customer is actually paying you for: door-to-door from EXW, for example, includes everything, while FOB starts at the origin port.

Price delivery by the delivery postcode or ZIP zone, and list duty and taxes as excluded unless you're quoting DDP.

More: Incoterms for quoting, What a freight quote should include.

What sits inside a door-to-door price

What usually isn't included

Duties and taxes (unless the quote is DDP), quarantine or biosecurity inspections, storage, waiting time and special equipment such as tail-lifts or side loaders. Say so on the quote. Door-to-door also depends on the Incoterm: under FOB, the buyer's forwarder quotes from the port of loading, not from the shipper's door.

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