How should I respond to a freight quote request?

Reply fast, confirm what you understood (lane, cargo, Incoterm, dates), price every charge on its own line with a total, state validity and exclusions, and ask for anything missing instead of guessing.

If the request is vague, a short reply with the two or three questions you need answered beats waiting until you have everything: it keeps you in the conversation.

Speed is the edge. Laneworks reads the request and writes this reply from your own rates in about two minutes.

More: Freight quote email template, Freight quote template generator.

A structure that works

1. Thank them and restate the shipment in one line, so they can see you read it.
2. The priced breakdown, grouped by origin, freight and destination, with totals per currency.
3. Transit time, validity and a quote reference.
4. Exclusions and assumptions.
5. One clear next step: "Reply to book, quoting ref Q-1234."

Speed matters as much as price

A complete reply within the hour often wins against a slightly cheaper reply the next day. Keep a template, price local charges from a table, and use our free quote template generator to set your format once.